Shipping & Returns

 IMPORTANT

Europe: Please be aware that import charges may apply. 

USA: Due to tariff changes, higher shipping charges are applied.

 

UK


Spend £0 - £74.99 = £2.99

Spend over £75  = Shipping is on the house

Europe


Please email us to check any import duties.

Spend £0 - £149.99  = £15.00   | International tracked + signed for.

Spend over £150  = Free!     |  International tracked + signed for.

USA

Spend £0 - £149.99  = £40  | International tracked + signed for.

Spend over £150  = £35  | International tracked + signed for

 


Rest of World


Spend £0 - £174.99  = £25  | International tracked + signed for.

Spend over £175  = Free!  | International tracked + signed for

Returns


Hopefully, you and your new M-24 companion will hit it off, but if there are any problems or you change your mind, just contact us within 14 days of receipt (starting the day after delivery) for a full product refund. We can exchange your bag for another colour if the recipient changes their mind within 30 days of receiving the bag.  Unfortunately, we can't refund the cost of postage.

Refunds usually take 3-5 working days to show in your account.

Please note that during busy periods, refunds are processed within 7 days of the parcel's receipt at our warehouse. 

 Returns address:

FAO: Allegro Logistics / M-24

Unit 23&24 Hither Green Ind Est

Clevedon

BS21 6XU

United Kingdom

Please email us first (returns@m-24.co.uk) + include details of the refund in/ on the parcel.